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Frequently Asked Questions

General
  1. I've forgotten my password, how can I access the site?
  2. How do I create an account?
  3. How do I contact a member on the site?
Products Programs & Services
  1. How do I edit my Marketplace listing information?
  2. How do I enter/edit my Showcase Page information?
  3. How do I include my business in the Featured Business column?
  4. How do I take advantage of KIV's FREE Introductory Leaderboard Offer?
  5. How do I get an invoice for my KIV Marketplace Listing?
  6. How do I get a receipt for my KIV Marketplace Listing?
  7. Where can I mail a cheque for my Marketplace Listing?
Classified Ads
  1. How do I delete my Classified Ad?
Articles
Community
  1. How do I edit my signature?
  2. How do I get the email button link to appear on my posts?
  3. How do I allow/disallow people from seeing my online status?
  4. How do I post on the Community Board?
  5. The time is incorrect on the KIV Community Board, how can I get it to display the correct time?
  6. How do I include an image within my post?
Events Calendar
  1. How do I submit an event to the Events Calendar?
Photo Contest
Newsletter
My Account
  1. How do I change my username?
  2. How do I change my password?
  3. How do I edit my account details?
Advertising
  1. How do I change the image I'm using as a Banner or Leaderboard?
  2. How do I pay online for my advertising?
  3. How do I get an invoice for my KIV advertising?
  4. How do I get a receipt for my KIV advertising?
  5. I've been told my Banner Campaign image is the incorrect size. Why?
  6. How do I create a Banner or Leaderboard image?
  7. Where can I mail a cheque for my advertising?
  8. How do I pay with a credit card?


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